Privacy policy

WSP-R Co., Ltd. (hereinafter referred to as "our company") considers the protection of personal information a social responsibility. In order to provide a website that customers can use with confidence, we have established the following "Handling of Personal Information on Our Website" in accordance with our "WSP-R Privacy Policy."

This policy applies when customers use our website to purchase products, contact us, subscribe to newsletters, and so on.
Personal information collected through these interactions will be managed in accordance with our personal information handling practices.

We may use the personal information and order history collected from customers not only for the purpose of providing our services but also for the following purposes. We will not use your personal information beyond the scope of providing our services or the purposes listed below:

1. To introduce our products or services to customers
2. To assist customers with order placement, confirmation, and changes
3. To respond to customer inquiries
4. To request feedback or opinions on our services
5. For purposes separately agreed upon with the customer
6. To create statistical materials based on customer attributes (e.g., age, address)
7. To provide or display information or services tailored to customer preferences

We take reasonable safety measures to ensure the accuracy and security of personal information, including access control, restrictions on data transfer, and prevention of unauthorized access, leakage, loss, destruction, or alteration. In the event of a security incident involving personal information, we will promptly implement appropriate measures, including recurrence prevention.

We may outsource certain operations within the scope necessary to achieve the stated purpose of use. In such cases, we will appropriately manage and supervise the contractors.
(e.g., shipping companies, printing companies for direct mail, debt collection agencies)

We will not disclose or provide personal information to third parties without the consent of the individual, except in the following cases:

1. When we have the individual's consent
2. When required to disclose by law or government authorities
3. When disclosing to business partners involved in site operation, in which case only the minimum necessary information will be shared and contractual confidentiality obligations imposed

A cookie is a small piece of data stored on the user’s device that contains information related to their activity. Cookies used on our site are never linked to personally identifiable information. Even if users choose to disable cookies, they can still browse and use our site; however, certain features, such as the shopping cart, may not function properly.

We use cookies to collect access logs that help improve usability, and to simplify the input of personal information when users revisit our site, such as on product detail and shopping cart pages.
(This is common for cart-based systems.) We recommend enabling cookies in your browser settings when using our shopping cart.
Cookies are not used for any purpose other than for the shopping cart and viewing purchase history.

1. About Google Analytics
   We use Google Analytics to analyze and improve our services. For more information, please refer to the following:
   
   Google Analytics Terms of Service
   
   How Google Uses Information From Sites or Apps That Use Google Services
   
   If you prefer to disable Google Analytics tracking, please use the Google Analytics Opt-out Add-on.
   
   
2. Use of Information by Third-party Advertisers
   Our site uses advertising services provided by platforms such as Google, Meta, Criteo, and X. These platforms use cookies and similar technologies to deliver optimized ads based on information such as IP address, device data, identifiers, and encrypted (hashed) customer data (e.g., name, address, email, purchase history). These platforms will not use this information for any purpose other than advertising delivery.
   For more details and how to opt out, please refer to each platform below:
   
   

   ・List of Platforms

   ■ Google LLC
   Privacy Policy: https://policies.google.com/technologies/ads
   Opt-out: https://support.google.com/My-Ad-Center-Help/answer/12155656

   ■ Meta Platforms
   Privacy Policy: https://www.facebook.com/privacy/policy/
   Opt-out: https://www.facebook.com/settings/?tab=ads

   ■ CRITEO K.K.
   Privacy Policy: https://www.criteo.com/jp/privacy/
   Opt-out: https://www.criteo.com/jp/privacy/

   ■ X Corp.
   Privacy Policy: https://x.com/ja/privacy
   Opt-out: https://help.x.com/ja/safety-and-security/privacy-controls-for-tailored-ads

1. Please note that if you voluntarily disclose personal information on public platforms such as forums, it may be collected and used by others. For example, posting your email address may result in unwanted messages. You are responsible for the information you share.
2. Our website may contain links to third-party websites or services (e.g., promotional campaigns). These third parties have their own privacy policies, and we are not responsible for their practices.

We may update this privacy policy due to operational needs, new laws, or other reasons without prior notice. When updated, we will post the changes on our website. Please review this page regularly for the latest information.

Contact information for the administrator responsible for handling customer personal information, and for requesting disclosure, correction, or deletion of personal information, is provided below.
Requests should be made by phone or email. Please note that we may require identity verification.