Legal notice
About the Store
| Store Name | Pearl Jewelry Speciality Store | WSP |
|---|---|
| Business Operator | WSP-R Co., Ltd. |
| Responsible Person | Ikumi Sasaki |
| Location | 2nd Floor, Oak Shinsaibashi Building, 3-5-8 Minamisenba, Chuo-ku, Osaka, Japan |
| Phone Number | +81-6-6251-1090 |
| Fax Number | +81-6-6251-1290 |
| Email Address | wspglobal@wspcorp.jp |
| Website | https://wsp-global.jp/ |
Product Sales
Shipping Time
Orders are typically shipped within 3 business days.
However, orders for out-of-stock or custom items may take up to 3 weeks.
Shipping methods: International - Parcel Post / UPS; Domestic (Japan) - Yamato Transport.
Defective Products
Please inspect your order upon arrival. We will replace the item free of charge in the following cases:
Contact us within 7 days of receipt and return the product to us.
- Incorrect item received
- Damaged or soiled item (initial defect)
Returns
If you wish to return a non-defective item for personal reasons, please contact us and return it within 7 days of receipt.
Return shipping costs are the responsibility of the customer.
Returns will not be accepted in the following cases:
- More than 8 days have passed since delivery
- Item has been used
- Item was damaged after delivery
- Item has been altered or customized
- Custom-made or special-order items
- Items purchased through resellers or secondary markets
Payment Methods and Timing
The following payment methods are available. For details, please refer to our Shopping Guide.
- Credit Cards
Visa / Mastercard / American Express / JCB
*Installment options vary depending on your card issuer and contract.
*Your card information is encrypted via SSL and processed securely through Shopify's payment system. - Online Payments
Shop Pay / PayPal / Google Pay / Apple Pay / Alipay / AlipayHK / WeChat Pay
*Payment options may vary depending on your service provider and contract.
*Available payment methods may vary depending on your country and currency.
During checkout, options applicable to your region will be displayed.
Additional Charges
- Consumption tax (10%)
*Free international shipping from Japan.
*Prices do not include customs duties or import taxes.
Any applicable duties will be the responsibility of the customer. Please note that we are unable to provide guidance on customs procedures; customers are responsible for handling any related processes with their local authorities.
Order Validity
If payment is not confirmed within 8 days of the order date, the order will be automatically canceled.