Shipping Fee
Free shipping from Japan on all orders.
*Prices do not include customs duties.
Any applicable duties will be the responsibility of the customer. Please note this in advance.
Shipping Timeline
Orders are typically shipped within approximately 3 business days after confirmation.
(Closed: weekends, public holidays, summer holidays, year-end and New Year holidays)
*Please note that some items may take longer to ship.
Order Tracking & Delivery Information
We use an international shipping service with tracking, allowing you to monitor the delivery status of your order.
Once your order has been shipped, we will send you an email containing the tracking number. You can check the delivery status on the carrier’s tracking page.
*Please note that tracking information is updated according to the progress of pickup, customs clearance, and local delivery.
Tracking & Delivery Notes
- Tracking updates may take some time to appear after shipment.
- Delivery may be temporarily delayed due to customs procedures or local circumstances.
- Tracking information is provided based on the data made available by the carrier.
Delivery Methods
International Shipping
Shipped via DHL Express.
*Shipping method cannot be specified.
*Delivery date and time cannot be specified.
*Regarding customs duties:
Customs duties are determined by the destination country, and we are unable to provide specific guidance.
Please contact your local customs office and complete the necessary procedures if applicable.
*Please ensure all information such as name and address is accurate and complete.
If a package is returned to us due to insufficient address details, the customer may be responsible for reshipping costs.
Within Japan
Carrier: Yamato Transport
Note: Delivered via courier service.
*Even if a delivery date is specified, it may not be honored depending on payment timing.
*For urgent orders, please confirm the shipping date by email or phone before purchasing.
| Available Delivery Time Slots | Morning / 2:00–4:00 PM / 4:00–6:00 PM / 6:00–8:00 PM / 7:00–9:00 PM |
|---|
Payment
You may choose from the following payment methods:
- Credit Card
Visa / Mastercard / American Express / JCB
*Installment options vary depending on your card provider and contract.
*Your credit card information is encrypted via SSL and securely processed. Our site uses Shopify's payment system for safe transactions. - Online Payments
Shop Pay / PayPal / Google Pay / Apple Pay / Alipay / AlipayHK / WeChat Pay
*Installment options vary depending on each service and your contract.
*Available payment options may vary depending on your country and currency.
During checkout, the applicable methods will be displayed based on your region.
Steps for Selecting Payment Method
- On the cart page, click “Proceed to Checkout” after selecting your items
- Fill in your contact and shipping address, then click “Continue to Payment”
- Confirm your contact and shipping information, then click “Continue to Payment” again
- Select your preferred payment method (e.g., online payment or credit card) and click “Pay Now”